General Information
**Is daily housekeeping included?**
Yes, daily maid service is included in your room rate to ensure your comfort throughout your stay.
**Is there staff available for assistance?**
Absolutely! Our friendly staff is on site and ready to assist you with anything you need during your stay.
**What are the check-in and check-out times?**
Check-in is at 3 PM and check-out is at 11 AM. Early check-in and late check-out may be available complimentary, depending on availability.
**What is your cancellation policy?**
As a small boutique hotel located on a small island, our reservations are non-refundable due to high demand and advanced bookings. With advance notice, we may be able to assist you with rescheduling your dates. If you have any issues with your reservation, please contact us directly at contadorabooking@gmail.com for assistance.
**What should I do if there's an issue during my stay?**
Please notify us immediately if you encounter any issues so we can resolve them promptly. Do not wait until after check-out to contact us.